MicroPIM Cookies Policy
Last updated: October 25, 2025
1. INTRODUCTION
This Cookie Policy explains how Marmix SOFT SRL (“we,” “us,” “our”) uses cookies and similar tracking technologies on MicroPIM services.
Company Information:
Legal Name: Marmix SOFT SRL
Registration: CUI 43379669, J40/16251/2020
Address: Str. Lujerului 42J, Cod 061135, Bucuresti, Sector 6, Romania
Email: [email protected]
Data Protection Contact: Marmureanu Andrei ([email protected])
Applies to:
- Website: micropim.net
- Documentation: docs.micropim.net
- Application: app.micropim.net (limited cookies)
- Chrome Extension: MicroPIM browser extension
- Mobile Applications: iOS and Android apps (when available)
This Cookie Policy should be read together with our Privacy Policy and Terms and Conditions.
2. WHAT ARE COOKIES?
2.1 Definition
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies contain information that is transferred to your device’s hard drive and allow websites to recognize your browser and capture certain information.
2.2 How Cookies Work
When you visit a website:
- Your browser sends a request to the website’s server
- The server may send back a cookie along with the web page
- Your browser stores the cookie on your device
- On future visits, your browser sends the cookie back to the server
- The server reads the cookie and recognizes your device
2.3 Similar Technologies
This policy also covers similar tracking technologies including:
- Web beacons / Pixels: Small graphic images (often invisible) embedded in web pages or emails that track when content is viewed
- Local storage: HTML5 local storage and similar technologies that store data in your browser
- Session storage: Temporary data storage that expires when you close your browser
- SDKs (Software Development Kits): In mobile applications for analytics and functionality
- Device fingerprinting: Techniques to identify devices based on configuration
When we refer to “cookies” in this policy, we include these similar technologies.
3. WHY WE USE COOKIES
We use cookies for several purposes:
Essential Functions:
- Authenticate you when you log in
- Remember your login session
- Maintain security and prevent fraud
- Enable core platform functionality
- Remember your cookie preferences
Analytics and Performance:
- Understand how visitors use our websites
- Identify popular content and features
- Measure website performance
- Test new features (A/B testing)
- Improve user experience
Marketing and Advertising:
- Show you relevant advertisements on other platforms
- Measure effectiveness of marketing campaigns
- Retarget visitors who showed interest
- Understand which marketing channels bring visitors
4. TYPES OF COOKIES WE USE
4.1 By Duration
Session Cookies:
- Temporary cookies that expire when you close your browser
- Used for essential functions like maintaining your login session
- Deleted automatically when browser is closed
Persistent Cookies:
- Remain on your device for a set period (from days to years)
- Used for remembering preferences and analyzing behavior over time
- Expire after the specified duration or when manually deleted
4.2 By Origin
First-Party Cookies:
- Set directly by MicroPIM (micropim.net domain)
- We have full control over these cookies
- Used for essential functions and our own analytics
Third-Party Cookies:
- Set by external services (Google, Facebook, etc.)
- Controlled by third parties (read their privacy policies)
- Used for analytics, advertising, and integrations
4.3 By Purpose (Cookie Categories)
We categorize cookies according to the ePrivacy Directive and GDPR:
Category 1: Strictly Necessary Cookies
Purpose: Essential for the website/application to function. Without these, services cannot be provided.
Consent Required: NO - These are exempt from consent requirements under ePrivacy Article 5(3)
What they do:
- Authenticate you when you log in
- Remember you’re logged in as you navigate
- Maintain security and prevent unauthorized access
- Enable shopping cart functionality (if applicable)
- Route traffic to correct servers (load balancing)
- Remember your cookie consent choices
- Provide core platform functionality
Examples:
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
micropim_session | MicroPIM | Maintains your login session | Session (until browser closed) | Essential |
csrf_token | MicroPIM | Security protection against CSRF attacks | Session | Essential |
cookie_consent | MicroPIM | Records your cookie preferences | 13 months | Essential |
load_balancer | Hetzner/AWS | Routes requests to correct server | Session | Essential |
Where used: app.micropim.net (application platform)
Note: These cookies are ALWAYS active and cannot be disabled through cookie preferences, as they are necessary for the service to work.
Category 2: Functional/Preferences Cookies
Purpose: Enable enhanced functionality and personalization (language settings, UI preferences, etc.)
Consent Required: YES under most interpretations of ePrivacy Directive
What they do:
- Remember your language preference
- Remember your UI customization (theme, layout)
- Remember “remember me” login preferences
- Store recently viewed products/pages
- Enable social media features (share buttons)
Currently: We do NOT use functional cookies requiring consent. All preferences are stored server-side when you’re logged in.
If we add functional cookies in the future, they will require your consent.
Category 3: Analytics/Performance Cookies
Purpose: Help us understand how visitors use our websites and application to improve user experience.
Consent Required: YES - Required by GDPR and confirmed by EU Data Protection Authorities
What they do:
- Count visitors and track how they navigate our sites
- Identify most popular pages and content
- Measure page load times and errors
- Conduct A/B testing of new features
- Analyze user journeys and behavior patterns
- Help us improve website performance and UX
Analytics Tools We Use:
Google Analytics (Google LLC, US)
Used on micropim.net and docs.micropim.net ONLY AFTER YOU CONSENT
Configuration:
- IP Address Anonymization: ENABLED (last octet removed)
- Data Sharing with Google: DISABLED
- User-ID tracking: DISABLED
- Demographics and Interest Reports: DISABLED
- Google Signals: DISABLED
Cookies Set (when you consent):
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
_ga | Distinguish unique users | 2 years | Analytics |
_ga_[ID] | Store and count page views | 2 years | Analytics |
_gid | Distinguish unique users | 24 hours | Analytics |
_gat | Throttle request rate | 1 minute | Analytics |
Privacy Policy: https://policies.google.com/privacy
Opt-Out Tool: https://tools.google.com/dlpage/gaoptout
First-Party Analytics (app.micropim.net)
We collect anonymized usage data directly (no third parties):
- Pages/features accessed (aggregated)
- Error rates and performance metrics
- Anonymized user journey flows
- No individual user tracking
- No cross-site tracking
- Data stored on our servers only
Legal Basis: Legitimate interest (GDPR Article 6(1)(f)) - as it’s minimal, anonymized, first-party only, and essential for service improvement.
Note: This does NOT require consent under most DPA interpretations, as it’s strictly first-party, anonymized, and necessary for service provision.
Category 4: Marketing/Advertising Cookies
Purpose: Track your activity across websites to show you relevant advertisements and measure campaign effectiveness.
Consent Required: YES - Strictly required under GDPR and ePrivacy
What they do:
- Track your visits to our website
- Build a profile of your interests
- Show you MicroPIM ads on other platforms (retargeting)
- Measure which ads bring visitors
- Create lookalike audiences for advertising
- Prevent showing you the same ad repeatedly
Marketing Tools We Use:
Facebook Pixel (Meta Platforms, Inc., US)
Used on micropim.net ONLY AFTER YOU CONSENT
What it tracks:
- Page views on our website
- Button clicks and interactions
- Form submissions (newsletter signup, demo requests)
- Trial signups and conversions
Used for:
- Retargeting website visitors with Facebook ads
- Creating lookalike audiences of similar prospects
- Measuring ad campaign effectiveness
- Optimizing ad delivery
Cookies Set (when you consent):
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
_fbp | Store and track visits across websites | 3 months | Marketing |
fr | Deliver, measure, and improve relevancy of ads | 3 months | Marketing |
_fbc | Store last visit and correlate with ad clicks | 2 years | Marketing |
Privacy Policy: https://www.facebook.com/privacy/explanation
Ad Preferences: https://www.facebook.com/ads/preferences
Opt-Out: https://www.facebook.com/help/568137493302217
Joint Controller Notice: Under GDPR and the ECJ Fashion ID case (C-40/17), we and Meta Platforms are joint controllers for the initial collection of data via Facebook Pixel. We are jointly responsible for:
- Obtaining your consent before Pixel loads
- Providing transparency about data processing
- Ensuring your rights can be exercised
Our responsibilities are defined in a controller-to-controller agreement with Meta.
Data Transfers: Facebook Pixel transfers data to the United States. We use EU Standard Contractual Clauses with Meta. You have the right to object to these transfers.
5. LEGAL BASIS FOR COOKIES
5.1 ePrivacy Directive Requirements
Under the EU ePrivacy Directive (2002/58/EC) and national implementations (e.g., Romanian Law 506/2004):
Article 5(3) - “Cookie Law”:
“…the storing of information, or the gaining of access to information already stored, in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned has given his or her consent…”
Exception: Strictly necessary cookies for service provision explicitly requested by the user are exempt from consent.
5.2 GDPR Requirements
Cookies that process personal data (most cookies) must also comply with GDPR:
Article 6 - Lawful Basis:
| Cookie Category | Legal Basis |
|---|---|
| Strictly Necessary | Legitimate interest (service provision) + ePrivacy exemption |
| Analytics | Consent (GDPR Art. 6(1)(a)) |
| Marketing | Consent (GDPR Art. 6(1)(a)) |
Article 7 - Consent Conditions:
Consent must be:
- Freely given: No pre-ticked boxes, real choice
- Specific: Granular for each cookie category
- Informed: Clear information about purposes
- Unambiguous: Clear affirmative action required
- Withdrawable: As easy to withdraw as to give
5.3 Planet49 Ruling (ECJ C-673/17)
The European Court of Justice confirmed:
- ✗ Pre-ticked checkboxes are INVALID
- ✓ Users must take clear affirmative action
- ✓ “Reject” must be as easy as “Accept”
- ✓ Continued browsing is NOT consent
- ✓ Information must be provided BEFORE obtaining consent
We fully comply with Planet49 requirements.
5.4 Enforcement Actions
Recent enforcement demonstrates serious consequences:
- CNIL (France): €90M in fines to Google and Amazon for non-compliant cookie practices (2020-2021)
- CNIL: €60M fine to Google for difficult cookie rejection (2022)
- Datatilsynet (Denmark): €1.1M to telecoms company for non-compliant consent (2021)
- Swedish DPA: €1.34M to company for Facebook Pixel without consent (2024)
We take cookie compliance seriously to protect both you and our business.
6. HOW WE OBTAIN YOUR CONSENT
6.1 Cookie Consent Banner
When you first visit micropim.net or docs.micropim.net, you will see a cookie consent banner:
What it shows:
- Brief explanation of cookie use
- Link to this full Cookie Policy
- Three clear options:
- “Accept All” - Consent to all cookie categories
- “Reject All” - Reject all non-essential cookies
- “Cookie Settings” - Manage granular preferences
Design principles:
- Equal prominence: Accept and Reject buttons are same size, color, and position
- No dark patterns: We don’t make rejection harder or hide options
- Pre-visit: Banner appears BEFORE any non-essential cookies load
- Clear language: Written in plain, understandable terms
- Accessible: Works with screen readers and keyboard navigation
6.2 Cookie Preference Center
Clicking “Cookie Settings” opens a detailed preference center where you can:
View detailed information:
- Purpose of each cookie category
- List of specific cookies in each category
- Duration of each cookie
- Links to third-party privacy policies
Make granular choices:
- Toggle each category ON/OFF individually
- Strictly Necessary: Always ON (cannot be disabled)
- Analytics: ON/OFF toggle
- Marketing: ON/OFF toggle
Save your preferences:
- “Save Preferences” button stores your choices
- Choices stored for 13 months maximum
- Can update preferences anytime
6.3 Where to Manage Cookies
On MicroPIM websites:
- Cookie banner: On first visit
- Website footer: “Cookie Settings” link on every page
- Preference center: Click footer link anytime
- Direct URL: https://micropim.net/contact/cookie-preferences
For logged-in users (app.micropim.net):
- Account Settings: Navigate to Settings > Privacy > Cookie Preferences
- Only strictly necessary cookies: The application platform uses only essential cookies, so there are no analytics/marketing cookies to manage within the app
6.4 Consent Duration and Renewal
Duration: Cookie consent is valid for 13 months maximum (per EDPB Guidelines 05/2020)
Renewal: After 13 months, we will:
- Show the cookie banner again
- Request renewed consent
- Not assume continued consent
Changing your mind:
- You can withdraw or modify consent at any time
- Changes take effect immediately
- Previously set cookies will be deleted
6.5 Pre-Consent Blocking
CRITICAL COMPLIANCE:
ALL non-essential cookies and scripts are BLOCKED until you provide consent.
Technical implementation:
- Google Analytics script: Blocked until consent
- Facebook Pixel: Blocked until consent
- All marketing tags: Blocked until consent
- First-party analytics: Anonymized, no blocking needed
How we block:
- Google Consent Mode v2: Integrated for all Google services
- Facebook Consent Mode: Implemented for Meta Pixel
- Tag Management: Scripts don’t load until consent signal received
- Verification: Regular audits to ensure no pre-consent cookies
You can verify: Use browser DevTools > Application > Cookies to check no non-essential cookies are set before you consent.
7. HOW TO MANAGE AND DELETE COOKIES
7.1 MicroPIM Cookie Preference Center
Easiest method: Use our preference center
- Visit https://micropim.net/contact/cookie-preferences
- Toggle categories ON/OFF
- Click “Save Preferences”
- Your choices are applied immediately
Updates:
- Changes take effect immediately
- Previously set cookies are deleted
- Consent recorded for 13 months
7.2 Browser Settings
You can also manage cookies through your browser:
Google Chrome:
- Settings > Privacy and Security > Cookies and other site data
- Choose: “Block third-party cookies” or “Block all cookies”
- To delete: “See all site data and permissions” > “Clear all data”
- Learn more: https://support.google.com/chrome/answer/95647
Mozilla Firefox:
- Settings > Privacy & Security > Cookies and Site Data
- Choose blocking level and exceptions
- To delete: “Manage Data” or “Clear Data”
- Learn more: https://support.mozilla.org/kb/enhanced-tracking-protection-firefox-desktop
Apple Safari:
- Preferences > Privacy
- Enable “Prevent cross-site tracking”
- Block all cookies or allow from visited sites only
- To delete: Safari > Clear History
- Learn more: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Microsoft Edge:
- Settings > Cookies and site permissions > Manage and delete cookies
- Choose blocking level
- To delete: Settings > Privacy > Choose what to clear
- Learn more: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Mobile Browsers:
- iOS Safari: Settings > Safari > Block All Cookies
- Android Chrome: Chrome > Settings > Site settings > Cookies
âš ï¸ Warning: Blocking all cookies may affect website functionality. Strictly necessary cookies are required for MicroPIM to work properly.
7.3 Third-Party Opt-Out Tools
Google Analytics Opt-Out:
- Browser add-on: https://tools.google.com/dlpage/gaoptout
- Prevents Google Analytics from collecting data across ALL websites
Facebook Ad Preferences:
- Manage: https://www.facebook.com/ads/preferences
- Opt out of personalized ads while staying logged in
Industry Opt-Out Pages:
- Your Online Choices (EU): http://www.youronlinechoices.eu
- Network Advertising Initiative (US): https://optout.networkadvertising.org
- Digital Advertising Alliance (US): https://optout.aboutads.info
These tools allow bulk opt-out from multiple advertising networks.
7.4 Global Privacy Control (GPC)
We respect Global Privacy Control (GPC) signals:
What is GPC:
- Browser or extension setting that sends “Do Not Sell/Share” signal
- Recognized under CCPA and increasingly under GDPR
How to enable:
- Use GPC-compatible browsers (e.g., Firefox with extension, Brave, DuckDuckGo)
- Install GPC extension: https://globalprivacycontrol.org
What we do:
- Detect GPC signal
- Automatically apply “Reject All” for non-essential cookies
- Respect opt-out across entire site
Limitations:
- GPC only controls non-essential cookies
- Does not block strictly necessary cookies
- You can still manually consent if you wish
7.5 Private/Incognito Browsing
Use private browsing mode to:
- Prevent cookies from being stored long-term
- Delete all cookies when browser is closed
- Reduce tracking across browsing sessions
How to access:
- Chrome: Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)
- Firefox: Ctrl+Shift+P (Windows) or Cmd+Shift+P (Mac)
- Safari: Cmd+Shift+N (Mac)
- Edge: Ctrl+Shift+N (Windows)
Note: Private mode does NOT make you anonymous online. Websites can still collect data during the session.
7.6 Browser Extensions for Cookie Control
Privacy-focused extensions:
- uBlock Origin: Blocks ads and trackers including cookies
- Privacy Badger (EFF): Automatically blocks tracking cookies
- Cookie AutoDelete: Auto-deletes cookies when tabs are closed
- Ghostery: Blocks trackers and provides transparency
These extensions give you granular control over cookies and trackers across all websites.
8. DETAILED COOKIE TABLES
8.1 First-Party Cookies (Set by MicroPIM)
| Cookie Name | Category | Purpose | Duration | Domain |
|---|---|---|---|---|
micropim_session | Strictly Necessary | Maintains your login session | Session (until browser closed) | app.micropim.net |
csrf_token | Strictly Necessary | Prevents CSRF attacks, security | Session | app.micropim.net |
cookie_consent | Strictly Necessary | Stores your cookie consent preferences | 13 months | .micropim.net |
cookie_consent_timestamp | Strictly Necessary | Records when consent was given | 13 months | .micropim.net |
user_id | Strictly Necessary | Identifies your account when logged in | Session | app.micropim.net |
remember_me | Strictly Necessary | ”Remember me” login functionality | 30 days (if you check “remember me”) | app.micropim.net |
All first-party cookies are strictly necessary and do not require consent.
8.2 Third-Party Analytics Cookies (Google Analytics)
âš ï¸ These cookies are ONLY set if you CONSENT via the cookie banner
| Cookie Name | Set By | Purpose | Duration | More Info |
|---|---|---|---|---|
_ga | Google Analytics | Distinguish unique users with randomly generated ID | 2 years | Google Analytics Cookie Usage |
_ga_[CONTAINER_ID] | Google Analytics | Store and count page views | 2 years | Google Analytics Cookie Usage |
_gid | Google Analytics | Distinguish users | 24 hours | Google Analytics Cookie Usage |
_gat | Google Analytics | Throttle request rate | 1 minute | Google Analytics Cookie Usage |
Configuration: IP anonymization enabled, data sharing disabled, demographics disabled
Legal Basis: Consent (GDPR Article 6(1)(a))
Withdrawal: Use cookie preference center or Google Analytics Opt-Out
Privacy Policy: https://policies.google.com/privacy
8.3 Third-Party Marketing Cookies (Facebook Pixel)
âš ï¸ These cookies are ONLY set if you CONSENT via the cookie banner
| Cookie Name | Set By | Purpose | Duration | More Info |
|---|---|---|---|---|
_fbp | Store and track visits across websites for advertising | 3 months | Facebook Cookies Policy | |
fr | Enable ad delivery and measurement | 3 months | Facebook Cookies Policy | |
_fbc | Store last visit information | 2 years | Facebook Cookies Policy | |
datr | Identify browsers for security and integrity | 2 years | Facebook Cookies Policy |
Used for: Retargeting, lookalike audiences, conversion tracking, ad optimization
Legal Basis: Consent (GDPR Article 6(1)(a))
Joint Controller: We are joint controllers with Meta for initial data collection via Pixel
Data Transfers: Data transferred to United States with EU Standard Contractual Clauses
Withdrawal: Use cookie preference center or Facebook Ad Preferences
Privacy Policy: https://www.facebook.com/privacy/explanation
8.4 Other Third-Party Cookies
We do NOT currently use:
- Twitter/X Pixel
- LinkedIn Insight Tag
- Google Ads Conversion Tracking
- Bing Ads UET Tag
- TikTok Pixel
- Reddit Pixel
If we add any third-party cookies in the future, we will:
- Update this Cookie Policy
- Update cookie preference center
- Obtain your consent before setting them
9. COOKIES IN DIFFERENT CONTEXTS
9.1 Marketing Website (micropim.net)
Purpose: Inform visitors about MicroPIM, generate leads, drive signups
Cookies used:
Strictly Necessary:
- Session management for forms
- Cookie consent preferences
- Security (CSRF protection)
Analytics (with consent):
- Google Analytics to understand visitor behavior
- Page view tracking
- Referral source tracking
Marketing (with consent):
- Facebook Pixel for retargeting
- Conversion tracking for ad campaigns
Cookie banner: Displayed on first visit
9.2 Documentation Site (docs.micropim.net)
Purpose: Provide technical documentation and user guides
Cookies used:
Strictly Necessary:
- Cookie consent preferences
- Search functionality (session storage)
Analytics (with consent):
- Google Analytics to see which docs are most useful
- Search query analytics for documentation improvement
Marketing: None
Cookie banner: Displayed on first visit (separate domain, separate consent)
9.3 Application Platform (app.micropim.net)
Purpose: Provide PIM software functionality to logged-in users
Cookies used:
Strictly Necessary ONLY:
- Authentication session
- CSRF tokens
- User ID
- Security features
- Remember me functionality
Analytics: First-party only, anonymized, server-side (no cookies)
Marketing: NONE
Why minimal cookies: Once you’re logged in and using the application, you’re engaged in the service. We don’t track you with marketing or third-party analytics inside the application - that would be intrusive and unnecessary.
Cookie banner: Not shown (only strictly necessary cookies used)
9.4 Chrome Extension
Purpose: Import product data from websites into MicroPIM
Cookies used:
Strictly Necessary:
- Authentication tokens to connect to your account
- Session management for import process
Analytics: None
Marketing: None
Data collected:
- URLs of pages you’re importing from (stored temporarily during import)
- Product data you choose to import
- Import success/failure for debugging
Privacy: Extension only activates when you explicitly trigger import. It does not track general browsing.
9.5 Mobile Applications (Future)
Purpose: Access MicroPIM on mobile devices
Expected approach:
Essential only:
- Authentication tokens
- Session management
- App functionality
Analytics: First-party, anonymized, opt-in
Marketing: None within the app
We will update this Cookie Policy before mobile app launch.
10. CHILDREN’S PRIVACY AND COOKIES
10.1 Age Restrictions
MicroPIM is NOT intended for children under 16 (or under 13 in some jurisdictions).
We do NOT knowingly:
- Set cookies on children’s devices
- Collect data from children
- Market to children
10.2 Parental Notice
If you are a parent or guardian and believe your child has used MicroPIM and cookies were set:
- Contact us immediately at [email protected]
- We will delete all cookies and data
- We will terminate the account
10.3 School/Educational Accounts
If used in an educational setting:
- Schools/institutions are responsible for obtaining parental consent
- We recommend disabling all non-essential cookies for educational accounts
- Contact us to set up education-compliant accounts
11. UPDATES TO THIS COOKIE POLICY
11.1 When We Update
We may update this Cookie Policy when:
- We add or remove cookies
- We change cookie purposes
- Laws or regulations change
- Technology changes
- We receive guidance from data protection authorities
11.2 How We Notify You
Material changes:
- 30 days’ advance notice
- Email to your registered address
- Prominent banner on website
- May request renewed consent
Minor updates:
- Update posted at micropim.net/cookies
- “Last Updated” date changed
- Version number incremented
11.3 Your Rights After Changes
If you don’t agree with updated Cookie Policy:
- You can withdraw consent via cookie preference center
- You can delete your account
- We will respect previous consent until withdrawal
Version History: Available upon request at [email protected]
12. YOUR RIGHTS REGARDING COOKIES
12.1 Right to Refuse Consent
You have the right to:
- Refuse all non-essential cookies when you first visit
- Click “Reject All” on cookie banner
- Use website without consenting to analytics/marketing cookies
We will not:
- Prevent you from accessing content because you reject cookies
- Charge different prices based on cookie consent
- Provide degraded service for cookie refusal
Note: Strictly necessary cookies cannot be refused as they’re essential for service provision.
12.2 Right to Withdraw Consent
You can withdraw cookie consent at any time:
How:
- Click “Cookie Settings” in website footer
- Change preferences in preference center
- Click “Save Preferences”
- Or email [email protected]
Effect:
- Withdrawal is effective immediately
- Previously set cookies will be deleted
- Does not affect lawfulness of prior processing
- You can re-consent at any time
12.3 Right to Object
Under GDPR Article 21, you have the right to object to processing based on legitimate interest.
For cookies, this means:
- Object to first-party analytics
- Object to profiling
- Object to automated decision-making (we don’t do this, but you have the right)
How to object: Email [email protected] with “Cookie Objection” in subject
12.4 Right to Access
You have the right to know:
- What cookies we have set on your device
- What data those cookies collect about you
- How we use that data
How to exercise:
- Use browser DevTools to view cookies
- Email [email protected] for data export
- Request access under GDPR (see Privacy Policy Section 7.1)
12.5 Right to Deletion
You have the right to:
- Delete all cookies at any time
- Request deletion of data collected via cookies
- Clear browsing data in your browser
How:
- Use browser’s “Clear Browsing Data” feature
- Use our cookie preference center to withdraw consent (auto-deletes)
- Email [email protected] to request data deletion
12.6 Right to Lodge Complaint
If you believe we have violated cookie laws:
Romanian Supervisory Authority:
ANSPDCP
B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, București, România
Phone: +40 318 059 211 / +40 318 059 212
Email: [email protected]
Website: www.dataprotection.ro
For EU users: Contact the supervisory authority in your country of residence
For UK users:
ICO
Website: https://ico.org.uk
Phone: 0303 123 1113
13. CONTACT US ABOUT COOKIES
13.1 Cookie Questions
For questions about this Cookie Policy or our cookie practices:
Email: [email protected] (Subject: “Cookie Inquiry”)
Data Protection Contact: Marmureanu Andrei
Response Time: Within 14 days for general questions, 30 days for rights requests
13.2 Cookie Consent Issues
If you experience technical issues with cookie consent:
- Preferences not saving
- Cookies still set after rejection
- Banner not appearing
- Preference center not loading
Report to: [email protected] (Subject: “Cookie Technical Issue”)
We take consent issues very seriously and will investigate promptly.
13.3 Privacy and Data Protection
For broader privacy questions, see our Privacy Policy or contact:
Email: [email protected]
Address: Marmix SOFT SRL, Str. Lujerului 42J, Cod 061135, Bucuresti, Sector 6, Romania
14. SUMMARY AND KEY TAKEAWAYS
✓ Essential cookies only by default - No tracking unless you consent
✓ Real choice - “Accept” and “Reject” are equally easy
✓ Granular control - Choose exactly which cookies you allow
✓ Easy withdrawal - Change your mind anytime via footer link
✓ Transparent - Full list of cookies and purposes disclosed
✓ Privacy-first - IP anonymization, minimal data collection, no cross-site tracking where possible
✓ Your rights protected - Full GDPR and ePrivacy compliance
✓ No dark patterns - We respect your choices without tricks or manipulation
Your privacy matters to us. We will never set marketing or analytics cookies without your explicit consent.
Version: 1.0
Effective Date: October 25, 2025 Last Updated: October 25, 2025
Languages: This Cookie Policy is available in English and Romanian. For Romanian consumers, the Romanian version controls per Romanian law (OUG 34/2014).
Related Policies:
© 2025 Marmix SOFT SRL. All rights reserved.
